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Action Communication
27417 Hanna Road
Conroe, TX 77385
(281) 364-3282

ESI IVX S-Class Phone System

S-Class Business Telephone System

ESI S-Class Business Phone System ESI IVX S-Class Loaded with advanced capabilities yet amazingly easy to use, ESI’s patented IVX S-Class (IVX 56s) All-In-One Digital Phone System gives your small to medium-sized business the power to present your most professional side to your customers.

Any IVX All-In-One Digital Phone System is an easy choice over other phone systems in its price class, and IVX S-Class is no exception. Its ease of use and feature-richness reduces staff frustrations, increases productivity and enhances your corporate image. And IVX’s unique integration provides call processing efficiency and cost savings previously impossible.

System Features

ESI S-Class System Features

Full integration - With an IVX business telephone system, just one compact cabinet does what other systems must combine multiple boxes to do.
Grows with your business or organization, with up to:

16 lines
32 digital stations
8 fully functional analog ports
Six built-in voice mail ports
30-hour voice storage

Feature Phone

Digital Feature Phone

Three versions: 48-Key, 24-Key and 12-Key
Fully digital 2B+D
Stylish and compact, to fit any workspace.
Convenient four-position tilt mount; also wall-mountable.
Simple installation with one-pair, non-polarity-sensitive wiring.
“Ruggedized” design resists abuse and spills.
Big, easy-to-read display with as many as three high-contrast lines. Provides various combinations of the following, depending upon the system model and configuration, the ESI Feature Phone model and the current operation:
Date and time
Current line usage
Phone number dialed
Name of caller
Elapsed time on current call
Remaining time on currently playing message or recorded call
Dedicated feature keys; Esi-Dex™ (indexed speed-dialing) keys; and up/down keys for independent digital control of speaker and handset volume.
Programmable feature keys provide one-touch access to stations, lines, speed-dialing and other features.
Tri-color LEDs make keys’ use even easier.
Works with not only IVX S-Class but also ESI-600, IVX X-Class, and IVX E-Class — simplifying migration when your business needs a bigger system.
High-quality speakerphone (48-Key and 24-Key Feature Phones) gives you hands-free ease for both talking and listening when it’s necessary. IVX audio is unusually sensitive for any speakerphone, much less for a phone in IVX’s price class.
ESI Digital Cordless Handsets provide most features of 24-Key Feature Phone, but in a portable form for those who are always on-the-go in the workplace
Two models, compact and heavy-duty
Unique Quick Switch feature simplifies using both desktop phone and Cordless Handset

Analog Ports

Up to eight fully functional analog ports - Support for voice messaging (Integrated Answering Machine or voice mail), hold/retrieve, transfer, page, call waiting, off-premises message delivery and more.

Voicemail Features

Voice Messaging

Two voice messaging options

Integrated Answering Machine™, for those businesses which don’t want or need voice mail
Simultaneous recording of up to two messages
30 minutes of voice message storage
Message retrieval on any Digital Feature Phone
External message notification
Off-premises “reach-me” can let someone reach the called party at a designated outside number
Live call screening at Master Station allows listening to an incoming message (as on a home answering machine); you can pick up the call at any time or let it go to the Integrated Answering Machine
Message Recycle Bin lets you “un-delete” 10 most recently deleted messages
Three music-on-hold tracks or one outside source

Voice Mail & Automated Attendant

Fully featured voice mail with auto attendant

Up to 30 hours of message storage
Up to six channels (ports) dedicated to voice mail

Automated attendant with up to 18 branches - Available for as much as or as little use as your business may require. Performs virtually limitless call routing, including directories, automatic day/night operation, transfer-off-premises, pager notification, etc.
Auto attendant trunk-to-trunk transfer - Makes it possible for your Installer to set up transferring calls off-premises without the need for Centrex.
Live call screening - Works like a home answering machine; lets you listen to an incoming message while IVX is recording it. If you want to answer, just lift the handset. Otherwise, IVX will record the message to your voice mailbox for later retrieval.
Off-premises message delivery to a cell phone or home phone
Combined with pager notification, this provides impressive notification capability.
Live call recording - One-touch ease in recording any conversation, even a conference call. The resulting recording is available for copying to others via voice mail; great for keeping your colleagues “in the loop.”
Message Recycle Bin lets you “un-delete” 10 most recently deleted messages)
Quick Groups - Have a thought to share with others? Press the VOICE MAIL key and the appropriate station keys (soft feature keys programmed for specific extensions) and instantly leave a voice message for all.
Quick Move™ allows you to press a programmable feature key during live recording to move the message automatically to that user’s mailbox. Ideal for supervisor/secretary work.
Virtual Mailbox Key™ is a programmable function key “tied” to any mailbox; allows easy monitoring of a second mailbox.
Multiple personal greetings
Quick Groups™ feature simplifies leaving a voice mail message for numerous stations: just press the VOICE MAIL key and then the appropriate station keys. Records voice messages with 64 Kbit-per-second sampling to provide the highest quality sound a telephone line can carry.

Additional Features

Four music-on-hold (MOH) recordings — Use the supplied music tracks, or your own.
Enhanced Caller ID - IVX delivers maximum call-handling simplicity with no add-on hardware. Every IVX phone has a built-in display, giving your office maximum use of this capability. ESI’s special enhancements let you not only return a call with just a keystroke but also, using Esi-Dex, quickly add the caller to your speed-dial list.
Background announce - Privately hear intercom messages while talking to outside calls.
Two conference bridges - Accessible from either digital or analog ports; each able to handle either three or four people.
Off-premises “reach-me” - Allows a caller forwarded to the Integrated Answering Machine or your voice mailbox to reach you at an external number (e.g., your home phone or mobile phone).
TAPI support, for using your PC and your telephone as a team
Provided through a standard interface on the TAPI version of the 48-Key Digital Feature Phone. Each IVX phone system model supports Basic Telephony Service integration to such standard packages as Act!®, Goldmine® and Microsoft® Outlook®.
Available 60-Key Expansion Console - Simplifies operator duties. Connects easily to 48-Key Feature Phone.
Dedicated HOLD key - Supports both system-wide and exclusive (station-specific) hold. Permits virtually unlimited hold “orbits.” (Also supports hold/retrieve with analog phones.) Holds calls for easy pickup at any station without elaborate codes to remember. For exclusive hold, just hold down the key for a second.
Enhanced headset operation - Allows normal station operation even when using a handset.
Esi-Dex built-in directory - Works with Caller ID to keep an alphabetical speed-dial list; accessible with just a keystroke and shown on the display.

Three separate speed-dialing lists: personal, station and system.
Users can make entries directly from the Digital Feature Phone keypad.

Caller ID Key™ - Shows Caller ID*** data for an extension’s last 25 callers. The user can return each call by pressing one key.
Call waiting - Works as this feature does at home. Toggle between callers, or allow the second caller to go to your voice mailbox. The display keeps you informed.
Verbal Help Key™, Verbal User Guide™ and Web-based help Combine to provide instant, context-sensitive help with programming and just plain using your IVX phone system.
Virtual Answer Key™ - For use when one is already on another call but wants to give special attention to a second call that’s in call waiting. Set as many as two programmable feature keys to be Virtual Answer Keys. Each plays a recorded greeting telling the caller the user knows he/she is calling and, depending on programming and how the prompt is recorded, can also give the caller an easy way to dial out to another extension where he/she can gain immediate assistance.
One-touch access to a number of features - Why enter arcane codes when you can just press VOICE MAIL to get into voice mail? Or CONF to do a conference call? Or TRANSFER to transfer a call? The IVX way is the easy way.
Dedicated overhead paging interface
Call statistics
Detailed reports at the touch of a key.
SMDR data.

VIP & Presence Management

Optional VIP

Works with Microsoft Outlook
Provides on-screen call control, voice mail management, contact management
Much more than simply unified messaging

Optional ESI Presence Management

Presence indication
Access control
ESI’s Personal Call routing
Time and attendance logging (further enhanced by the optional ESI TimeLine)

System Installation, Programming & Training

Whether you have a Nortel Nortsar, BCM or ESI Telephone system we have the expertise to help you. If you are relocating and need your system moved call us we can have you up and running with out missing a call!

Need installation? We install business phone systems...

Compaitable Products

Compatible Products of the S-Class

	ESI-Link uses your WAN or the Internet to join together up to 100 compatible ESI phone systems into one interconnected, IP-based system. While ESI wasn’t the first company to offer a multi-site solution, it was the first to offer one that unites the many advantages of multi-site communications (see full details) with the unique, high-performance features of ESI phone systems.
	ESI Presence Management is a hardware and software solution incorporating an innovative combination of RF scanning technology and ESI’s award-winning telephone systems. ESI Presence Management is offered as a basic doorphone solution for addressing basic entry and exit applications, and as an advanced supervisory solution utilizing RFID technology to provide access control and personnel location. Optional ESI TimeLine™ PC software maximizes the value of this amazing product.
	ESI Cordless Handset uses proven, reliable 900 MHz technology to provide mobility to the user who’s constantly on the move in the office. (Why 900 MHz? Because it passes through walls far more effectively than cordless telephony using the 2.4 GHz and 5.8 GHz bands, which are intended more for residential than workplace use.) You get the same rich ESI feature set as in the 24-Key Feature Phone — but in a compact, lightweight, portable handset. The ESI-exclusive Quick Switch feature makes going from your desktop ESI phone to your Cordless Handset, or back again, as easy as pressing a key.
	ESI IP (Visually Integrated Phone), you combine the power of your ESI phone system and Microsoft Outlook to enhance communication in your day-to-day activities — including the ability to control calls and organize voice mail and contacts. ESI VIP Professional VIP comes in two “flavors”: the basic VIP and VIP Professional. Each configuration is licensed independently, with easy migration from VIP to VIP Professional.
	ESI PC Attendant Console Handling an active office’s phone traffic is an incredibly demanding task, particularly for an attendant who has other duties as well. That’s why we’ve created ESI PC Attendant Console. Built on the incredibly full-featured VIP Professional software platform, ESI PC Attendant Console is ready to give even the busiest attendant the tools to handle call traffic and help keep the office running smoothly.

ESI IVX S-Class Phone System | Houston, TX | Authorized Dealer