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Corporate Office
Action Communication
27417 Hanna Road
Conroe, TX 77385
(281) 364-3282

 

 

ESI Systems

Regardless of your business requirements, Action Communication has an ESI phone system designed to meet your budget and requirements. From the ESI 600 VoIP - Digital phone system to the smaller, feature-rich IVX S-Class.

 

ESI 600 VoIP

ESI-600 Phone System for Converged Communications can be: a traditional digital business phone system; a fully standards-based IP telephony system; or any mix of the two. The choice is entirely yours, and the mix can easily change when your needs do. Like other higher-end ESI business telephone systems, the ESI-600 provides built-in voice mail, an automated attendant, and automatic call distribution (ACD). It also supports ESI’s VIP and VIP Professional unified messaging solutions, the productivity-boosting ESI PC Attendant Console, and ESI Presence Management.

 

ESI IVX X-Class

ESI IVX X-Class Phone System systems are ESI’s flagship products. Each offers a selection among multiple Digital Feature Phones, cost-effective expansion capabilities, automated attendant, automated call distribution (ACD), and voice mail. Also, these systems boast extensive expandability, with up to 252 call-processing ports and up to 420 hours of voice storage, along with support for T1, ISDN PRI, and TAPI computer/telephony integration (CTI). IP capabilities can be added to IVX X-Class and IVX E-Class, allowing existing customers to benefit from VoIP technology as the need arises.

 

ESI IVX E-Class

ESI IVX E-Class Phone System All-In-One Phone Systems give your business the power to present your most professional side to your customers. Each ESI E-Class phone system says, “Good morning.” It teaches you how to use and program it. It reminds you to change your personal greeting after a trip. And it stands by, ready to assist you whenever you need help.

ESI-Link

Make use of multi-site networking options

ESI-Link IP Esi-Link  brings your remote offices closer together. With Esi-Link, offices from across town or across the country are connected together into one large system. Use your WAN or the Internet to  connect up to 100 locations without adding dedicated lines or long-distance toll charges.

 

The ESI IP Gateway allows non-ESI systems to become part of your Esi-Link network. Also, ESI’s Remote IPFeature Phone functions just like an on-site extension and works in most locations with broadband access — for example, a home office with a DSL or cable connection.

Frequently Asked Questions About Voice Over IP (VoIP) »

Across the street or across town, multiple ESI phone systems work as one.

Voice Over IP

Voice over IP (VoIP), the compelling technology that allows voice to travel over data lines, can help your business grow. By combining the reliability of traditional telephone systems with the flexibility of network connections, Esi-Link will improve the communications that drive your business, delivering enhanced customer satisfaction, increased productivity and an improved bottom line.

Since 1987, ESI has developed powerful telecommunications products for small and medium-sized companies like yours. ESI's award-winning, fully featured phone systems provide your offices exceptional functionality without expensive add-ons. Their continued drive to deliver advanced products now brings you Esi-Link, the ability to connect multiple ESI phone systems together whether they’re across the street, across town or across the country.

How Esi-Link works

Esi-Link joins your ESI phone systems together across your wide area network (WAN) or the Internet, so they operate seamlessly as one system. Normal telephone traffic between
locations is converted to data packets that are transmitted over your high-speed data connection. Additionally, your phone systems are constantly sharing data and instantly updating user status information about employees in each of your locations.

With Esi-Link, just one glance at your phone tells you if a co-worker at any location is
on his phone or available. With one touch of a programmable key, you’re connected to him, no matter where he is located. That’s the real power that Esi-Link delivers.

Increased productivity

Esi-Link brings your team together. All your employees become part of all of your offices. Users can intercom or transfer a call to anyone else in the network. They can initiate a page to any system in the network. They can also retrieve parked calls and even access their own voice mail – from any system in the network – no matter where they are.

Esi-Link’s built-in directory of network-wide users makes these functions even easier. Each ESI phone system has its own built-in voice mail, and the power of our patented voice mail technology reaches new heights when Esi-Link is enabled. Through ESI’s advanced voice mail features, users in remote locations have instant access to valuable information – in the voice of the person conveying the message.

Quick Move™ allows you to copy a message or recorded conversation to a voice mailbox anywhere in the system with just one touch of a key. Quick Groups™ gives you the ability to easily leave a message to any combination of users – either on your local phone system or in multiple locations. Quite simply, ESI phone systems enabled with Esi-Link give you more advanced capabilities between your multiple locations. Effortless communication, at-a-glance knowledge of your co-workers’ availability and one-touch access to advanced features increase productivity.
 

More capability for a lower investment

ESI believes there is only one right way to connect multiple offices together. Originally, offices could only use telephone tie lines to connect to each other — an expensive and limited solution. Current standards, like H.323, are employed by ESI’s competition and, while these standards do a better job than tie lines, in general, they are limited to the transfer of voice over data connections. Esi-Link goes further. You now function more efficiently because your phone systems share valuable user information: who’s on the phone, who’s available in any location and who’s calling you is just the beginning.

Esi-Link was designed specifically to maximize the features, functionality and power of ESI's award-winning telephone systems across multiple locations. That means you get considerably more telephony capability for a significantly lower investment.

 

Do I really need VoIP or is it just a lot of hype?

Gain real-world benefits by having tomorrow’s phone system — today

The advantages of VoIP

Someday, all telephone systems will operate over data lines. Why? Because voice over IP (VoIP) is easier to manage, less expensive to install and maintain, and offers greater flexibility in connecting remote locations. With a network-based IP phone system, you can send voice and data simultaneously on the same line. You can say goodbye to many long-distance charges. Best of all, you can work smarter, using a host of cutting-edge capabilities that blend voice and data to boost your productivity.

Everything, all-in-one

Now, ESI’s IP E-Class offers everything you could want in a business phone system — and more. It uses your LAN/WAN to link your distant offices and telecommuters. ESI’s no-compromise IP technology provides remote location access to all system features: voice mail, automated attendant, call transfer to remote sites, message waiting indication, message forwarding (along with the Caller ID information for quick redial) — even automatic call distribution (ACD). And since IP E-Class is a fully self-contained system, security is never a problem.

More of what you need, for less

IP E-Class, either IP 200e or IP 40e, gives you the quality, reliability and features that have made ESI phone systems the top choice for small business applications — all at a very affordable price. IP E-Class represents the latest in a long tradition of exceptional ESI products that have already won numerous industry awards for achieving true full-featured
telephony in an IP PBX system.

Compatible Products of ESI Link

	ESI Presence Management is a hardware and software solution incorporating an innovative combination of RF scanning technology and ESI’s award-winning telephone systems. ESI Presence Management is offered as a basic doorphone solution for addressing basic entry and exit applications, and as an advanced supervisory solution utilizing RFID technology to provide access control and personnel location. Optional ESI TimeLine™ PC software maximizes the value of this amazing product.
	ESI Cordless Handset uses proven, reliable 900 MHz technology to provide mobility to the user who’s constantly on the move in the office. (Why 900 MHz? Because it passes through walls far more effectively than cordless telephony using the 2.4 GHz and 5.8 GHz bands, which are intended more for residential than workplace use.) You get the same rich ESI feature set as in the 24-Key Feature Phone — but in a compact, lightweight, portable handset. The ESI-exclusive Quick Switch feature makes going from your desktop ESI phone to your Cordless Handset, or back again, as easy as pressing a key.
	ESI IP (Visually Integrated Phone), you combine the power of your ESI phone system and Microsoft Outlook to enhance communication in your day-to-day activities — including the ability to control calls and organize voice mail and contacts. ESI VIP Professional VIP comes in two “flavors”: the basic VIP and VIP Professional. Each configuration is licensed independently, with easy migration from VIP to VIP Professional.
	ESI PC Attendant Console Handling an active office’s phone traffic is an incredibly demanding task, particularly for an attendant who has other duties as well. That’s why we’ve created ESI PC Attendant Console. Built on the incredibly full-featured VIP Professional software platform, ESI PC Attendant Console is ready to give even the busiest attendant the tools to handle call traffic and help keep the office running smoothly.