ESI IVX E-Class Voice Mail Features

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Corporate Office
Action Communication
27417 Hanna Road
Conroe, TX 77385
(281) 364-3282

ESI E-Class Voice Mail Features

E-Class Voicemail Features

ESI E-Class Business Phone System

ESI IVX E-Class Loaded with advanced capabilities yet amazingly easy to use, ESI’s patented E-Class All-In-One Phone Systems give your business the power to present your most professional side to your customers. Any E-Class All-In-One Digital Phone System is an easy choice over other phone systems.

Its ease of use and feature-richness reduces staff frustrations, increases productivity and enhances your corporate image. And an E-Class system’s unique integration provides call processing efficiency and cost savings previously impossible.

Voice Mail Features

Up to 16 built-in voice mail ports - “Always-on” channels available for voice mail, auto attendant, call recording without using system trunks of station ports.

Off-premises message delivery - Delivery to a cell phone or home phone combined with pager notification, for extensive notification capability.

Urgent messages - Can deliver higher-priority messages first.

Message Recycle Bin (undelete) - Remembers, and can restore, each mailbox’s 10 most recently deleted messages.

Quick Groups - When a user wants to share a message with several other users, this feature lets the user do so by just pressing VOICE MAIL and the appropriate station keys.

Quick Move - Press a station key during live recording to move the message automatically to that user’s mailbox.

Virtual Mailbox Key - A programmable function key “tied” to any mailbox; allows simplified monitoring of a second mailbox.

Multiple personal greetings - Pre-record up to three greetings and assign them to a programmable key for one-touch selection.

AutoPage™ - Allows a caller forwarded to a user’s voice mailbox to page the user over the user’s business’s internal overhead paging system.

QuickPage™ - Lets one station user QuickPage another station by pressing a designated QuickPage key followed by either a station extension or a programmable key set for a station.

Guest mailboxes - Make it possible to give voice mail to personnel (such as those in outside sales or manufacturing) who may not have actual extensions assigned to them. A guest mailbox can be handled like a regular extension (e.g., listed in the directory, assigned a station key, etc.).

Info mailboxes - These can be used to give callers information on a variety of different subjects by “publishing” these mailbox numbers.

Broadcast mailbox - The broadcast mailbox is used to leave a single message in all of the system’s station users’ mailboxes.

Group mailboxes - Each ESI-600 supports up to 16 group mailboxes with up to 32 members each. Users can set or change the list of group mailbox members.

Message notification - On a mailbox-by-mailbox basis, the system can be programmed to call an off-premises number or another extension to deliver messages and/or dial to an external commercial paging network to activate a user’s pager.

Cascade notification mailboxes - Ten cascade notification mailboxes can be assigned to anyone who requires escalating levels of notification (such as to cell phones or pagers) beyond the single level available in all user mailboxes.

Q & A mailboxes - Ten question-and-answer (Q & A) mailboxes can store to 10 questions each. The individual answer segments recorded by the caller are stored as a single message, with the answer segments separated by short beep tones.

Optional VIP and VIP Professional - Each of these PC software applications:

Works with Microsoft® Outlook®
Provides on-screen call control, voice mail management, contact management, fax server integration.
Text-messaging that’s safe from the Internet
Much more than simply unified messaging.

Also available for your busy office:

Optional ESI PC Attendant Console (requires VIP Professional)

Compatible Products

Compatible Products for the ESI E-Class

	ESI-Link uses your WAN or the Internet to join together up to 100 compatible ESI phone systems into one interconnected, IP-based system. While ESI wasn’t the first company to offer a multi-site solution, it was the first to offer one that unites the many advantages of multi-site communications (see full details) with the unique, high-performance features of ESI phone systems.
	ESI Presence Management is a hardware and software solution incorporating an innovative combination of RF scanning technology and ESI’s award-winning telephone systems. ESI Presence Management is offered as a basic doorphone solution for addressing basic entry and exit applications, and as an advanced supervisory solution utilizing RFID technology to provide access control and personnel location. Optional ESI TimeLine™ PC software maximizes the value of this amazing product.
	ESI Cordless Handset uses proven, reliable 900 MHz technology to provide mobility to the user who’s constantly on the move in the office. (Why 900 MHz? Because it passes through walls far more effectively than cordless telephony using the 2.4 GHz and 5.8 GHz bands, which are intended more for residential than workplace use.) You get the same rich ESI feature set as in the 24-Key Feature Phone — but in a compact, lightweight, portable handset. The ESI-exclusive Quick Switch feature makes going from your desktop ESI phone to your Cordless Handset, or back again, as easy as pressing a key.
	ESI IP (Visually Integrated Phone), you combine the power of your ESI phone system and Microsoft Outlook to enhance communication in your day-to-day activities — including the ability to control calls and organize voice mail and contacts. ESI VIP Professional VIP comes in two “flavors”: the basic VIP and VIP Professional. Each configuration is licensed independently, with easy migration from VIP to VIP Professional.
	ESI PC Attendant Console Handling an active office’s phone traffic is an incredibly demanding task, particularly for an attendant who has other duties as well. That’s why we’ve created ESI PC Attendant Console. Built on the incredibly full-featured VIP Professional software platform, ESI PC Attendant Console is ready to give even the busiest attendant the tools to handle call traffic and help keep the office running smoothly.

ESI IVX E-Class Voice Mail Features | Houston, TX | Authorized Dealer