ESI IVX E-Class Station Features

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Corporate Office
Action Communication
27417 Hanna Road
Conroe, TX 77385
(281) 364-3282

ESI E-Class Telephone Station Features

E-Class Station Features

ESI IVX E-Class Loaded with advanced capabilities yet amazingly easy to use, ESI’s patented E-Class All-In-One Phone Systems give your business the power to present your most professional side to your customers. Any E-Class All-In-One Digital Phone System is an easy choice over other phone systems.

Its ease of use and feature-richness reduces staff frustrations, increases productivity and enhances your corporate image. And an E-Class system’s unique integration provides call processing efficiency and cost savings previously impossible.

Telephone Set Features

Call waiting -
Display shows both calls’ Caller ID* information; user can toggle between calls by pressing the FLASH key.

Enhanced Caller ID -
ESI’s patented enhancements allow one-keystroke return of a call as well as quick addition of the caller to the user’s speed-dial list.

One-touch access to a number of features -
This lets the user press dedicated keys rather than having to remember multi-key codes. To access voice mail, the user just presses VOICE MAIL; to perform a conference call, CONF; or, to transfer a call, TRANSFER

Esi-Dex built-in directory -
Works with Caller ID to keep an alphabetical speed-dial list; accessible with a keystroke and shown on the display.

Three separate speed-dialing lists: personal, station and system.
Users can make entries directly from the IP Feature Phone keypad, as well as scroll through lists (to save time, users can select which names to view within each list).

Caller ID Key™ -
Shows Caller ID data for an extension’s last 25 callers. The user can return each call by pressing one key.

Live call recording -
Record a conversation, conference call or personal reminder memo for later playback, as well as moving or copying to others’ mailboxes.

Live call screening -
Works like a home answering machine; the user can listen to a message while someone leaves it. The user can pick up the handset at any time to take the call or just let the caller continue to leave a message in his/her mailbox.

Verbal Help Key™ and Verbal User Guide™ -
These use hundreds of prompts to guide users through virtually every feature of the system.

Virtual Answer Key™ -
For use when one is already on another call but wants to give special attention to a second call that’s in call waiting. Set as many as two programmable feature keys to be Virtual Answer Keys. Each plays a recorded greeting telling the caller the user knows he/she is calling and, depending on programming and how the prompt is recorded, can also give the caller an easy way to dial out to another extension where he/she can gain immediate assistance.

Service observing -
Lets authorized personnel silently observe (and record) station-to-outside calls.

Off-premises “reach-me” -
Allows a caller forwarded to one’s voice mailbox to reach the user at an external number (e.g., home phone or mobile phone).

Dedicated HOLD key -
Supports both system-wide and exclusive (station-specific) hold. Permits virtually unlimited hold “orbits.” (Also supports hold/retrieve with analog phones.) Holds calls for easy pickup at any station without elaborate codes to remember. For exclusive hold, just hold down the key for a second.

Optional 60-Key Expansion Console

Compatible Products

Compatible Products for the ESI E-Class

	ESI-Link uses your WAN or the Internet to join together up to 100 compatible ESI phone systems into one interconnected, IP-based system. While ESI wasn’t the first company to offer a multi-site solution, it was the first to offer one that unites the many advantages of multi-site communications (see full details) with the unique, high-performance features of ESI phone systems.
	ESI Presence Management is a hardware and software solution incorporating an innovative combination of RF scanning technology and ESI’s award-winning telephone systems. ESI Presence Management is offered as a basic doorphone solution for addressing basic entry and exit applications, and as an advanced supervisory solution utilizing RFID technology to provide access control and personnel location. Optional ESI TimeLine™ PC software maximizes the value of this amazing product.
	ESI Cordless Handset uses proven, reliable 900 MHz technology to provide mobility to the user who’s constantly on the move in the office. (Why 900 MHz? Because it passes through walls far more effectively than cordless telephony using the 2.4 GHz and 5.8 GHz bands, which are intended more for residential than workplace use.) You get the same rich ESI feature set as in the 24-Key Feature Phone — but in a compact, lightweight, portable handset. The ESI-exclusive Quick Switch feature makes going from your desktop ESI phone to your Cordless Handset, or back again, as easy as pressing a key.
	ESI IP (Visually Integrated Phone), you combine the power of your ESI phone system and Microsoft Outlook to enhance communication in your day-to-day activities — including the ability to control calls and organize voice mail and contacts. ESI VIP Professional VIP comes in two “flavors”: the basic VIP and VIP Professional. Each configuration is licensed independently, with easy migration from VIP to VIP Professional.
	ESI PC Attendant Console Handling an active office’s phone traffic is an incredibly demanding task, particularly for an attendant who has other duties as well. That’s why we’ve created ESI PC Attendant Console. Built on the incredibly full-featured VIP Professional software platform, ESI PC Attendant Console is ready to give even the busiest attendant the tools to handle call traffic and help keep the office running smoothly.

ESI IVX E-Class Station Features | Houston, TX | Authorized Dealer