ESI IP 200e VoIP Phone System | Houston, TX | Authorized Dealer

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Corporate Office
Action Communication
27417 Hanna Road
Conroe, TX 77385
(281) 364-3282

 

 

ESI IP 200e VoIP Phone System

Network-based systems with advanced ESI features

ESI IP E-Class IP E-Class continues ESI’s presence in the exploding voice over IP (VoIP) market. IP 200e and IP 40e are advanced, IP (Internet Protocol) network-based business telephony systems combining the best of both the telephony and data worlds.

 

ESI’s IP E-Class is your easy-to-use, easy-to-afford, no-compromise IP phone system. IP E-Class provides all the advantages of network-based telephony, and all the features of traditional PBX systems. ESI's IP 200e and IP 40e systems bring voice and data together like no one else can.

This single-cable, combined voice/data solution provides simplified installation and maintenance by leveraging the available bandwidth of the existing network. The system functions as its own, dedicated server — so uptime is neither dependent on or affected by other network servers.

Frequently Asked Questions About Voice Over IP (VoIP) »

 

 

 

The all-in-one IP PBX

ESI’s IP E-Class systems - the IP 200e and the smaller IP 40e — include all the voice and message capabilities of traditional digital phone systems, but in an IP platform that uses your LAN/WAN for one-wire connectivity of all your business phone extensions, wherever they are.

Superior voice mail
ESI’s IP E-Class systems include premier-quality uncompressed digital voice mail with up to 16 available voice mail channels. You get hundreds of mailboxes and up to 280 hours of voice message storage.

Message handling made easy
ESI’s exclusive message handling features let you do things other systems only dream of. You can easily forward messages to other mailboxes as they’re recorded, deliver messages to a user’s cell phone or home phone, restore your last 10 deleted messages, and send messages to any group of users you choose. The distinctive blue VOICE MAIL key makes all this power even simpler to use.

Advanced automated attendant
The automated attendant can answer all calls instantly, and callers can directly access your specified individuals or departments, company directory, and other basic information in seconds. With six levels and 100 branches, this attendant offers virtually unlimited call routing — even off-premises.

Call recording and screening
Simply press the RECORD key on your IP Feature Phone and the IP E-Class system will record any call — even conference calls and personal reminders — for later playback, or to move to others’ mailboxes. You can also screen calls, just like you do with your home answering machine.

Enhanced Caller ID
You can see at a glance who’s calling (or who’s on call waiting). ESI’s patented technology stores Caller ID information with each voice message for easy one button callback any time — even when the messages are transferred or forwarded to other users anywhere across your Esi-Link network.

Automatic call distribution ( ACD )
Do you have an internal help desk, sales or service department? The IP E-Class
system’s automatic call Distributor (ACD) will manage your incoming calls,
distributing them to the first available agent. You easily program how calls are
answered and how to handle calls waiting in queue. Plus, our ACD monitors
how efficiently you’re handling inbound calls.

 

Do I really need VoIP or is it just a lot of hype?

Gain real-world benefits by having tomorrow’s phone system — today

The advantages of VoIP

Someday, all telephone systems will operate over data lines. Why? Because voice over IP (VoIP) is easier to manage, less expensive to install and maintain, and offers greater flexibility in connecting remote locations. With a network-based IP phone system, you can send voice and data simultaneously on the same line. You can say goodbye to many long-distance charges. Best of all, you can work smarter, using a host of cutting-edge capabilities that blend voice and data to boost your productivity.

Everything, all-in-one

Now, ESI’s IP E-Class offers everything you could want in a business phone system — and more. It uses your LAN/WAN to link your distant offices and telecommuters. ESI’s no-compromise IP technology provides remote location access to all system features: voice mail, automated attendant, call transfer to remote sites, message waiting indication, message forwarding (along with the Caller ID information for quick redial) — even automatic call distribution (ACD). And since IP E-Class is a fully self-contained system, security is never a problem.

More of what you need, for less

IP E-Class, either IP 200e or IP 40e, gives you the quality, reliability and features that have made ESI phone systems the top choice for small business applications — all at a very affordable price. IP E-Class represents the latest in a long tradition of exceptional ESI products that have already won numerous industry awards for achieving true full-featured
telephony in an IP PBX system.

Frequently Asked Questions About Voice Over IP (VoIP) »

Compatible Products of the 200e

	ESI Presence Management is a hardware and software solution incorporating an innovative combination of RF scanning technology and ESI’s award-winning telephone systems. ESI Presence Management is offered as a basic doorphone solution for addressing basic entry and exit applications, and as an advanced supervisory solution utilizing RFID technology to provide access control and personnel location. Optional ESI TimeLine™ PC software maximizes the value of this amazing product.
	ESI Cordless Handset uses proven, reliable 900 MHz technology to provide mobility to the user who’s constantly on the move in the office. (Why 900 MHz? Because it passes through walls far more effectively than cordless telephony using the 2.4 GHz and 5.8 GHz bands, which are intended more for residential than workplace use.) You get the same rich ESI feature set as in the 24-Key Feature Phone — but in a compact, lightweight, portable handset. The ESI-exclusive Quick Switch feature makes going from your desktop ESI phone to your Cordless Handset, or back again, as easy as pressing a key.
	ESI IP (Visually Integrated Phone), you combine the power of your ESI phone system and Microsoft Outlook to enhance communication in your day-to-day activities — including the ability to control calls and organize voice mail and contacts. ESI VIP Professional VIP comes in two “flavors”: the basic VIP and VIP Professional. Each configuration is licensed independently, with easy migration from VIP to VIP Professional.
	ESI PC Attendant Console Handling an active office’s phone traffic is an incredibly demanding task, particularly for an attendant who has other duties as well. That’s why we’ve created ESI PC Attendant Console. Built on the incredibly full-featured VIP Professional software platform, ESI PC Attendant Console is ready to give even the busiest attendant the tools to handle call traffic and help keep the office running smoothly.